What’s trust got to do with it?

By Ann Krzmarzick, ABC The server went down and a customer eblast scheduled for 8 a.m. Thursday was still not delivered as of Friday. Multiple emails later, we finally talked to a supervisor who said, “I’m sorry. We will do a better job of communicating in the future.” After questioning him further, he revealed, “We … Continue reading What’s trust got to do with it?